Refund Policy

Return and exchange policy

 

Return and exchange time limit:

Within 30 Business days after product receipt.

 

Product conditions that we allow for return or exchange:
1. Include unopened products in original packaging, and products that have never been used.
2. Include products that are lightly used or opened.
3. product is incorrect, damaged by the carrier, or defective in another way.
4. Customer purchased the wrong product, it doesn't fit, or they no longer want the item.

Within the time limit for return and exchange, any of the above conditions shall meet the conditions for return and exchange.
In other circumstances or beyond the time limit for return and exchange, we are unable to process the return or exchange for you.

 

If you have any questions, please feel free to contact us. We are happy to solve problems for every customer.
E-mail: 3384069462@qq.com
Reply within 24 hours
Fraud prevention and complaint reporting
Support wholesale sales, welcome to contact
Tel: + 86 13675930087
Monday to Friday: 8am to 6pm est

 

Enterprise name: Shenzhen essenbo Electronics Co., Ltd

Address: 1204, Jinluan times building, Heping East Road, Sanlian community, Longhua street, Longhua District, Shenzhen